How do I use it?

First run under water, apply to one underarm, rinse under water, and apply to your other underarm. Rinse when finished.

It burns my skin, is that normal?

No, stop using if any redness/irritation occurs. Some people noticed redness when used right after shaving - that could be from a small cut on your underarm. The stone is a form of salt, so putting salt on a cut will hurt/cause redness. However, if you notice redness/pain/itchiness with every use - stop using.

Do I need to “detox” before starting?

Some people like to do an underarm clay mask while transitioning from conventional deodorant to a natural deodorant. It’s optional.

Benefits of using the crystal deodorant:

Using a crystal deodorant, often made from natural mineral salts like potassium alum, can offer several benefits as a personal hygiene product. Here's a brief description of some of these benefits:

1. Natural Ingredients: Crystal deodorants are typically composed of natural mineral salts and do not contain harmful chemicals like aluminum compounds, parabens, or synthetic fragrances. This makes them a healthier and more environmentally friendly choice.

2. Odor Control: Crystal deodorants work by creating a thin, invisible layer of mineral salts on the skin's surface. This layer inhibits the growth of odor-causing bacteria, thus helping to control body odor.

3. Long-Lasting: Crystal deodorants are known for their long-lasting effectiveness. One application can provide odor protection for up to 24 hours or more, reducing the need for frequent reapplication.

4. Hypoallergenic: These deodorants are often recommended for individuals with sensitive skin or allergies, as they are free from common allergens and irritants commonly found in traditional deodorants.

5. Stain-Free: Crystal deodorants do not contain any dyes or synthetic additives that could potentially stain clothing. This can help maintain the quality and appearance of your clothing over time.

6. Non-Sticky and Non-Greasy: Unlike some traditional deodorants that can leave a sticky or greasy residue on the skin, crystal deodorants dry quickly and leave the skin feeling fresh and clean.

7. Cost-Effective: While the upfront cost of a crystal deodorant may be slightly higher than that of some conventional deodorants, they typically last longer, making them a cost-effective choice in the long run.

8. Travel-Friendly: Crystal deodorants are solid and typically come in a compact size, making them easy to carry while traveling without the risk of spills or leaks.

It's important to note that individual experiences with crystal deodorants may vary, as they may not provide the same level of wetness protection as some antiperspirant products. However, for those primarily concerned with odor control and looking for a natural, skin-friendly alternative, crystal deodorants can be a beneficial choice.

Return Policy:

1. Eligibility for Returns:

- You may return items within 30 days of the purchase date.

- To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when you received it.

- Personalized or custom-made items are not eligible for returns unless they arrive damaged or defective.

2. Initiate a Return:

- To start a return, please contact our customer support team at Rachel@liv-holistic.com

- Provide your order number, a detailed reason for the return, and any relevant photos if the item is damaged or defective.

3. Return Shipping:

- Customers are responsible for return shipping costs, unless the item is damaged, defective, or the return is due to our error.

- We recommend using a trackable shipping method for returns.

4. Refund Process:

- Once we receive your returned item, our team will inspect it to ensure it meets our return policy criteria.

- If the return is approved, we will initiate a refund to your original payment method. Please allow [X] business days for the refund to process.

5. Exchanges:

- We do not offer direct exchanges. If you need a different product, please follow the return process, and then place a new order for the desired item.

6. Damaged or Defective Items:

- If you receive a damaged or defective item, please contact us within 7 days of receiving the product. We will arrange for a replacement or refund, including return shipping costs if applicable.

7. Final Sale Items:

- Certain items may be marked as "Final Sale" and are not eligible for returns or exchanges. Please check the product description for details.

8. Cancellations:

- If you need to cancel an order, please contact us within 24 hours of placing the order. We cannot guarantee cancellations for orders that have already been shipped.

By shopping with us, you agree to abide by this return policy. If you have any questions or require assistance, please don't hesitate to contact our customer support team. Thank you for choosing [Your Shop Name], and we appreciate your business!

Shipping Policy:

1. Processing Time:

- All orders are typically processed and shipped within 4 business days of the order placement, unless otherwise stated.

2. Estimated Delivery Times:

- The estimated delivery time depends on your shipping method and location, typically orders arrive within 7-10 days.

3. Order Tracking:

- You will receive a tracking number via email as soon as your order is shipped. You can use this tracking number to monitor the status and progress of your delivery.

4. International Shipping:

- We currently do not offer shipping outside of the United States, however digital products and the membership community are available globally.

5. Shipping Delays:

- While we make every effort to meet our estimated delivery times, please understand that unforeseen circumstances, such as extreme weather or carrier delays, may affect the delivery schedule.

6. Shipping Fees:

- Shipping fees are calculated based on the weight, dimensions, and destination of your order. These fees will be displayed during the checkout process for your review before completing your purchase.8. Address

7. Accuracy:

- It is essential to provide accurate and complete shipping information during checkout. We cannot be held responsible for shipping delays or misdeliveries resulting from incorrect or incomplete address details.

8. Multiple Shipments:

- In some cases, if your order contains multiple items, they may be shipped separately to ensure faster delivery times or due to stock availability.

If you have any questions or require further assistance regarding our shipping policy, please do not hesitate to contact our customer support team at Rachel@liv-holistic.com

Thank you for shopping at Liv Holistic, we appreciate you!